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This document is the Privacy Policy and it relates exclusively to the way in which personal information is processed so that Users can use the Rubitek App.  This Policy forms part of the Terms and Conditions that govern how Services will be delivered to the Customer.

Unless the context otherwise requires all words in the singular shall include the plural and the plural shall include the singular.  A reference to one gender shall include a reference to the other genders and any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.  A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality) and that person's personal representatives, successors and permitted assigns.



This Policy applies where Rubitek is acting as the data processor, on receipt of instructions from its Customers.  These may be apprentice employers, or providers of apprenticeship training, or other organisations or individuals who engage with Rubitek for the purpose of using the Services.  In such circumstances, Rubitek Customers are the Data Controller and Rubitek is the Data Processor.

If you have any questions about how Rubitek Customers process your personal information, please contact the Customer organisation or individual directly.

When Rubitek processes personal data, it does so in order to deliver the Services.  Personal Data is information that relates to an identified or identifiable individual.  Examples of Personal Data include, but are not limited to, contact details such as name, address, date of birth, telephone number and email address. In addition Rubitek may also process certain special category data about Users as listed below:

  • Information about race, ethnicity and gender

  • Information about health including disabilities

  • National Insurance details

  • Information about qualifications

Rubitek will ensure it treats all personal information in accordance with data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 (DPA 2018).  Data protection law states that the personal information Rubitek holds about an individual must be:

  • Processed lawfully, fairly and in a transparent manner

  • Collected for specific purposes, which Rubitek has explained to you, and will not be used in any other way which is incompatible with those purposes

  • Relevant to the purposes and limited to those purposes only

  • Accurate and kept up to date

  • Held only for as long as is necessary for the purposes

  • Processed or held in a way that ensures security


Rubitek processes this data because it is necessary to do so in order for it to deliver the Services.  The Services may include some or all of the following circumstances:

  • Consent: you have given Rubitek clear consent to process your personal data for a specific purpose

  • Contract: the processing is necessary for a contract we have with you or a Customer, or because you or a Customer have asked us to take specific steps before entering into a contract with you

  • Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations)

  • Vital interests: the processing is necessary to protect someone’s life

  • Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless your rights as the data subject override those legitimate interests


In addition to processing this data because it is necessary to do so in order to deliver the Services, Rubitek may be required to share this data with third parties where, for example, it is required to do so by law, by court order, or to prevent fraud or other crimes. Where it shares data, however, Rubitek shall do so in accordance with applicable data protection laws.


Rubitek retains personal data for as long as it is necessary for it to deliver the Services, or for as long as it is legally required to do so.


In certain circumstances Users have the right to:

  • object – request that personal data is not processed for certain purposes

  • erasure - request that personal data is erased where one of the statutory grounds applies

  • data portability – obtain and reuse personal data for your own purposes across different services in certain circumstances

  • restrict processing - request that the processing of personal data is restricted in certain circumstances

  • rectification - request that any inaccuracies in personal data are rectified without delay and request that any incomplete personal data is completed

  • access - request information about how personal data is processed and to request a copy of that personal data

If personal data is processed on the basis of consent, Users have the right to withdraw consent to the processing of personal data at any time.



If you have any questions about anything in this notice, or if you consider that your personal data has been misused or mishandled contact us at

You can also contact the Data Protection Officer:

Data Protection Officer  
Rubitek Solutions Limited

42 Coventry Road
Market Harborough
LE16 9BZ


Telephone: 0330 133 0540



You may also make a complaint to the Information Commissioner, who is an independent regulator.  The Information Commissioner can be contacted at:

Information Commissioner's Office 
Wycliffe House
Water Lane
Cheshire SK9 5AF


Telephone: 0303 123 1113

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